Improving system reliability requires knowing your current state, plotting your goals, and having a way to measure the impact of changes. Creating specific Service Level Indicators and Service Level Objectives can give you a foundation for setting goals that center the experience of your users when making decisions for work on your services.
Join Mandi Walls, DevOps Advocate, in our meetup where she’ll introduce SLIs and SLOs and discuss how you can set and experiment with both to find what works best for your systems and meets the expectations of your users.